At Lumeriz, we take your privacy seriously. This Privacy Policy explains how we collect, use, store, and protect the personal information you provide when accessing the Lumeriz website (including Lumeriz.com and its subpages) and when using our products, services, and related applications (collectively, the “Services”).
By accessing or using our Services, you agree to the practices described in this Privacy Policy. Please read it carefully.
I. Information We Collect and How We Use It
1.1 Collection Scenarios
“Personal information” refers to any data relating to an identified or identifiable individual. We may collect personal information directly from you or indirectly through your use of the Services. We collect only what is necessary and use it solely for the purposes set out in this Policy.
(1) Service Requests / Procurement
When you submit procurement or inquiry information via our website, we may collect:
- Name
- Email address
- Phone number
- Company name
- Department and job title
- Your inquiry or specific requirements
This information is used only to contact you and respond to your request.
(2) Third-Party Tools and Cookies
To ensure website functionality and performance, we may use third-party tools such as embedded scripts, plugins, analytics services, and cookies. These tools may collect personal information as part of their operation.
We evaluate each third-party service provider to ensure that appropriate data protection measures are in place.
Cookies and similar technologies help us:
- Recognize returning users
- Analyze website performance and usage
- Deliver relevant content or advertisements
For more details about cookies, please refer to our Cookie Policy.
1.2 Purpose of Use
We may use your personal information for the following purposes:
- To fulfill the purposes described above in Section 1.1;
- To ensure the security and integrity of our Services, including fraud prevention and protection against cyberattacks;
- To comply with applicable laws, regulations, or legal obligations;
- For additional purposes with your explicit consent.
II. Sharing, Transfer, and Disclosure of Information
2.1 Information Sharing
We do not share personal information with third parties except in the following situations:
- You have provided explicit consent;
- Sharing is required by applicable laws, regulations, or legal processes;
- Sharing with affiliated companies, limited to what is necessary to provide or improve our Services and always consistent with this Policy;
- When necessary to investigate or prevent illegal activities, suspected fraud, or to protect our legal rights;
- When required to protect the rights, property, or safety of Lumeriz, our users, or the public.
2.2 Information Transfer
We will not transfer your personal information except in the following cases:
- You explicitly request or authorize such a transfer;
- In the event of a business transaction, such as a merger, acquisition, or restructuring, we will inform you of the new data controller and ensure your information continues to be protected under terms no less protective than this Policy.
2.3 Information Disclosure
We do not publicly disclose personal information except:
- With your explicit consent;
- When you have already made the information publicly available;
- When disclosure is required by law or competent authorities.
III. Data Security Measures
We apply industry-standard security measures to protect your personal information, including:
- Encryption during transmission and storage
- Access control systems to prevent unauthorized access
- Regular internal audits and employee privacy/security training
Please note that no online transmission is completely risk-free. Avoid sending highly sensitive information through unencrypted channels.
Should a data security incident occur, we will notify affected individuals and relevant authorities as required by law.
IV. Data Storage and Retention
4.1 Data Storage
Personal information may be stored in Switzerland or in other jurisdictions where we or our service providers operate, as permitted by applicable data-protection laws. When data is stored or processed outside Switzerland or the EU/EEA, we ensure appropriate safeguards (such as Standard Contractual Clauses) are in place.
4.2 Data Retention
We retain personal information only for as long as necessary to fulfill the purposes for which it was collected, or longer if required by legal obligations or legitimate business needs.
V. Protection of Minors
Our Services are not intended for children under the age of 16, and we do not knowingly collect personal information from minors.
If you believe we have collected such information unintentionally, please contact us info@lumeriz.com, and we will delete the data promptly.
VI. Scope of Application
This Privacy Policy applies to all Services provided by Lumeriz. Certain Services may provide additional privacy terms specific to their function. In case of conflict, the specific Service’s privacy terms shall prevail.
VII. Policy Updates
We may update this Privacy Policy from time to time. When changes occur, the updated version will be posted on this website with a revised effective date.
VIII. Contact Us
If you have questions, concerns, or requests regarding your personal information (including access, correction, or deletion), please contact us at:
Email: info@lumeriz.com
